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MacPaw Coupon Codes in May 2024 $5 OFF

macpaw customer service

There is no SupportYourApp without a customer centricity and that is a guarantee for a superb customer care outsourcing solution. While there was some delay in getting my licencing issue for CleanMyMac X resolved, changing from 2 machines to 1, I received a partial refund for the unused licence. The service agent (Bassam) was polite and efficient.

macpaw customer service

They don’t tell you that it causes serious problems with memory usage. It stopped two of my MacBooks completely. Couldn’t do a thing, couldn’t understand why Finder etc couldn’t load. I had to take them in to Apple, they Chat PG uninstalled the Clean my Mac software, and now they are all working fine. Apple advises this is a common problem with this software. MacPaw won’t issue a refund, and I have incurred extra costs to fix my laptops.

Their sales team could not figure it all out and the company response was just totally stupid. They swiftly addressed my inquiries the very hour I reached out via email. Their prompt replies, on point communication, and effective resolution to my concerns left me thoroughly really impressed. Massive thanks to the team for delivering a great customer care experiences I’ve had in a while. First of all I think the product (Clean My Mac X) is excellent, I have used Clean my Mac since it was released and will continue to do so.

Created in Ukraine in 2008, MacPaw is a well-known developer of maintenance and utility software for Apple products. The brand started as a simple student project by founder and current CEO Oleksandr Kosovan, and now sells a range of software and applications. The company estimates that 1 in 5 Macs have a MacPaw app installed, and the brand has received recognition from a number of the world’s biggest tech publications.

Whenever I have had a problem (of my own making) the staff team have always responded quickly and resolved the issue. They are extremely polite and helpful. The produce is great; features continually improve. The few times that I have had to contact Support for tech help (eg. pop up says ‘free trial’ after i have paid), their message says we will contact you within 24 hours.. They have always replied with a couple of hours, great follow up and ‘fixed’ issues. When available, documentation for software is also available online.

Most Popular MacPaw Codes & Discounts

MacPaw reserves the right to disable any product keys and/or serial numbers issued to you for the refunded products. Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.

macpaw customer service

We use dedicated people and clever technology to safeguard our platform. Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. Ash Hill is a Freelance News and Features Writer with a wealth of experience in the hobby electronics, 3D printing and PCs.

MacPaw Coupon Codes for May 2024

Your cooperation in this matter would be immensely appreciated. Hiring support staff and building a top-notch support strategy within your company structure can cost a fortune. It’s way better to focus on your business agenda and let the outsourced customer support team take care of your users for a more reasonable cost. We sincerely apologize for the inconvenience you’ve experienced. We are eager to investigate your case and address your concerns. Unfortunately, we are unable to locate your customer support request using your Trustpilot nickname.

macpaw customer service

The installation on my first MacBook was easy and straight forward. The support team was very helpful and professional. I know if I have any problems in the future, there is team of professionals that will help me.Thank you, thank you, thank you. The company shut me down and said I was using an illegal download just two months after I had paid for it.

Ok, so I’ll keep the app for one year and after that it won’t renew.When I try to activate the app it says I have no plan purchased. It’s about 10 mails with no sense.Absolutely disappointed, I paid for app, I can’t use it and support team is saying no sense. In case you are issued a refund, it should appear on your credit card statement within 7 to 10 business days. Upon receiving a refund you shall cease all use and destroy all copies, full or partial, of the Software for which you no longer possess a valid, purchased license.

We encourage you to review the documentation and try the software prior to making your purchase to ensure that it meets your requirements. This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free – all you will need to pay is a discounted price for whatever items you want to buy. MacPaw does offer a student discount. To take advantage of this student discount, you’ll just need to enter your student .EDU email address to verify your student status.

MacPaw Coupon Codes for May 2024 30% OFF – TechRadar

MacPaw Coupon Codes for May 2024 30% OFF.

Posted: Tue, 21 Nov 2023 09:27:50 GMT [source]

Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Suggested companies are based on people’s browsing tendencies. Variety of tools for freeing storage, RAM memory, malware detecting and gives you and overview on how much energy your computer is consuming. It just takes a few minutes for the system to work after running the scan. The aggregated data is based on calls made from website and questionnaires provided by users. Click this section and you’ll be able to enter your coupon details.

Although MacPaw is oriented toward Apple users (as suggested by the name), the company does also offer a few products that support Windows users. If you’re looking to save on that essential bit of maintenance software, check out our selection of MacPaw coupon codes to help you save on your order. If you comply with all listed requirements and your discount is still not being applied, send an email to our team at and we can help.

We may earn a commission if you buy through our links. Claim your profile to access Trustpilot’s free business tools and connect with customers. It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation. Companies can ask for reviews via automatic invitations.

Score a deal at the MacPaw sale with 62% off on an annual clearnvpn subscription

You can download a demo version of their applications to see if you really like them. We deeply regret the inconvenience you’ve experienced and are eager to look into your situation. Regrettably, we haven’t been able to locate your customer support request using your Trustpilot nickname. You should have received an email from Trustpilot prompting you for additional details regarding your concern. Kindly click on “Provide more information” and include your email address (the one you used to reach out to our customer service).

This text can be found near the ‘Get Code’ button. Add the products you want to your basket and head to the checkout when you’re ready to complete the purchase. Scroll to the bottom of the MacPaw store page and find the section labeled “Already have a coupon code”. All coupon content is created by Tom’s Hardware.

App purchased, but I can’t activate and support acts with no sense

Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help. Refunds requested more than 30 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase. We provide superb customer service support, as it is in our DNA.

  • SupportYourApp is a customer support provider for Calm, MacPaw, SplitIt and more than 250 other companies.
  • Ok, so I’ll keep the app for one year and after that it won’t renew.When I try to activate the app it says I have no plan purchased.
  • It’s way better to focus on your business agenda and let the outsourced customer support team take care of your users for a more reasonable cost.

Once you’re verified by MacPaw as a student, you can redeem up to 30% off of your purchase. Helping global tech Unicorns scale faster by taking perfect care of their customers via chat, email, phone… SupportYourApp is a customer support provider for Calm, MacPaw, SplitIt and more than macpaw customer service 250 other companies. Contact us at [email protected], and let’s create a beautiful customer experience together. My apps were crashing and when I tried to run Malware removal CleanMyMac crashed. I got a response from the company that asked me to run a helper app (that I’d already run).

The company shut me down and said I was…

We then upload the latest codes & promotions to our pages, refreshing them twice a week. Yes, despite the name orienting toward Mac users, MacPaw offers products that support Windows users too. You can verify what operating system each product is for on the MacPaw website. You can foun additiona information about ai customer service and artificial intelligence and NLP. If you aren’t sure, contact MacPaw directly for clarification before you purchase a product. MacPaw will not issue a refund if the product you purchase does not support your operating system. I purchased a one-year-subscription, and days after I cancelled it and asked for a refund.Te support contact said refund it’s not possible.

Another alternative is to head to the website and click Contact Support. Fill out the form that will appear on the screen. Send your message or describe the problem you are experiencing, and the MacPaw company will respond as soon as possible. This is an ideal and convenient way to access the company’s support. We take care of your customers’ inquiries as fast as we can to ensure a high UX. Our customers are as involved in this process as they want to be.

I highly recommend MacPaw both for their product and for their service. I am a CleanMyMac customer and had occasion to email a question. I received a very quick email response. Admittedly, I must have asked the question during normal working hours, but I am very pleased. I am new to the MAC world and I was having trouble installing MacPaw on my second MacBook.

Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist. MacPaw accepts refund requests if they’re made within 30 days of when the product was purchased. However, they will not accept the refund unless the purchase was made fraudulently. To avoid dissatisfaction, MacPaw allows users to try each of their products before they purchase them.

MacPaw announces its popular Setapp app store is coming to iOS — EU citizens can join the waitlist now – iMore

MacPaw announces its popular Setapp app store is coming to iOS — EU citizens can join the waitlist now.

Posted: Fri, 01 Mar 2024 08:00:00 GMT [source]

She manages the Pi projects of the month and much of our daily Raspberry Pi reporting while also finding the best coupons and deals on all tech. If you’re looking for more information on Tom’s Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page. For the sake of clarity, we also include key information about each coupon, such as expiry dates and any terms & conditions, on the page. We update this information whenever we become aware of any changes, with each page updated twice a week. You can read the terms & conditions for an offer by looking for the corresponding text and clicking it to expand the terms section.

Use these 10 MacPaw coupon codes to save on maintenance software and applications. My email question was answered so quickly I had hardly had time to send it! My question was resolved quickly and efficiently, despite the time zone differences. The Gemini 2 & CleanMyMac s/w utilities are fast, easy to use and extremely useful in helping me keeping my Mac operate efficiently. The customer support provides prompt responses that address my question. Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended.

Make sure to click “Apply” once you’ve pasted your MacPaw coupon code into the right box. Select one of our MacPaw coupons you’d like to use, click “Get Code” to reveal it, and copy it for later. Quick reply and handle my request very professionally. First, CleanMyMac X has worked wonders these past years to keep my MAC free from viruses and malware. Questions that I have submitted to MacPaw were resolved very quickly and professionally.

macpaw customer service

That app crashed and I reported it, but never heard back for 2 days. When I followed up, I was just given generic replies that the team was working on it and that they will get back to me with a response. A MacPaw login is needed to access an account. You can sign in or click to create a MacPaw account.

You should have received an email from Trustpilot requesting additional information about your issue. Please click on “Provide more information” and specify the email address you used to contact our customer service. Rest assured, we are committed to resolving this matter for you as quickly as possible. Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages.

You can download older versions that are no longer updated or supported. Drop us a message, describing the problem you’re experiencing, and we’ll get back to you as soon as possible.

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